Support

At RealPrize Casino, we're all about making your gaming experience smooth and enjoyable. That's why our support team is ready to assist with everything from account questions to gameplay tips. Whether you're diving into slots like Subtopia Slots or claiming your daily login bonus, we've got your back.

Our friendly support options are designed to fit your needs, no matter the time of day. We offer 24/7 live chat for instant responses, typically within minutes, so you can get back to spinning those reels without delay. If you prefer email, drop a message to support@realprize.com, and expect a reply within 24 hours—often much sooner during peak times.

Unlock Quick Answers with Our Comprehensive FAQ Section

Before reaching out, check our detailed FAQ section—it's packed with solutions to common queries. Wondering about payment methods like ACH, Bank Transfer, MasterCard, PayPal, or Visa? Or how to redeem your no deposit sign-up bonus of 100,000 Gold Coins plus 2 Sweeps Coins? You'll find straightforward explanations right there.

This self-help resource covers topics from wagering requirements (just 1x on Sweeps Coins) to eligible games across our lineup from providers like NetEnt, Booming Games, and Playson. It's updated regularly based on player feedback, saving you time and letting you focus on the fun.

Why Our Support Team Stands Out for US Players

What sets our support apart is the real people behind it—knowledgeable experts who understand the US gambling scene inside and out. They're committed to resolving issues fast, whether it's verifying your account for that first purchase bonus (up to 625,000 Gold Coins and 125 Free Sweeps Coins) or troubleshooting a session on Booming Seven Slots.

We know gaming can sometimes hit a snag, like questions about our referral program offering up to 200,000 Gold Coins and 70 Sweeps Coins per friend. Our team handles it all with a personal touch, ensuring you feel valued and heard every step of the way.

Tailored Assistance for Bonuses and Gameplay Queries

Navigating bonuses shouldn't be a hassle, and our support makes it easy. If you're curious about the daily login rewards that start at 5,000 Gold Coins and 0.30 Sweeps Coins—increasing with your VIP tier—we're here to guide you. The same goes for understanding maximum cashout rules, like the $10,000 daily limit or Florida's $5,000 cap per spin.

For gameplay support, ask about features in titles like Tornado Power: Hold and Win Slots, with its exciting Tornado Feature and jackpots. Our agents are well-versed in our software partners, from Relax Gaming to Red Tiger Gaming, and they'll help maximize your sessions in USD, our sole currency.

Reach Out Confidently for Any Concern

We encourage you to connect whenever something comes up—big or small. Our goal is prompt resolutions that keep you in the game, whether it's transaction help or tips on meeting the 1x wagering for Sweeps Coins. With options like live chat and email, plus our robust FAQ, assistance is always just a click away.

Remember, full identity verification is key for redemptions, and we're strict on one-account rules to keep things fair. If you're in an eligible state, log in today, claim your bonuses, and know that RealPrize Casino support is here to enhance every moment of your play.