FAQ

Getting started at RealPrize Casino is a breeze, designed for US players seeking quick entry into sweepstakes gaming. Simply visit our site, click the signup button, and provide basic details like your email, phone number, and a secure password. Phone verification is required right away to activate your no-deposit welcome bonus of 100,000 Gold Coins and 2 Sweeps Coins—it's automatic once confirmed. For full access, especially before redeeming prizes, you'll need to complete our KYC process, which involves uploading a government-issued ID and proof of address. This keeps things secure and compliant. Most verifications wrap up in 24-48 hours, and remember, we're only available in select states—check our terms to confirm eligibility. If you run into snags, our live chat is ready to assist.

RealPrize Casino kicks things off with generous bonuses to boost your play from day one. New players get an automatic no-deposit signup bonus: 100,000 Gold Coins for free fun and 2 Sweeps Coins that you can play through once for a chance at real prizes. If you opt for a purchase, our first-time packages deliver even more value—like up to 625,000 Gold Coins plus 125 free Sweeps Coins and VIP points, starting at around $9.99. These are non-sticky, meaning you play with Sweeps Coins separately, and after a simple 1x wagering, they're redeemable. Bonuses are ongoing, but Sweeps Coins expire after 60 days of inactivity. Always review terms for details like daily redemption caps of $10,000. We keep it fair—no guaranteed wins, just extra chances to enjoy top games.

At RealPrize Casino, you won't need special codes for our no-deposit bonuses—they're all about easy access. The signup offer of 100,000 Gold Coins and 2 Sweeps Coins activates automatically after registration and phone verification, no code required. For other promos like daily logins or referrals, it's similarly straightforward: log in daily for up to 20,000 Gold Coins and 4 Sweeps Coins based on your VIP tier, or share your unique referral link for up to 200,000 Gold Coins and 70 Sweeps Coins per friend who qualifies. We occasionally run limited-time codes via email or social media, so keep an eye out. Remember, all bonuses come with a 1x playthrough on Sweeps Coins, and they're available only in eligible US states. This setup lets you jump in without the hassle, focusing on the games instead.

Managing money at RealPrize Casino is secure and user-friendly, with options tailored for US players. Deposits start with purchases for Gold Coin packages using methods like Visa, MasterCard, PayPal, ACH, or bank transfer—minimums are low, around $9.99 for bonus-eligible packs. There's no traditional deposit for free play, as Gold Coins are for entertainment, while Sweeps Coins come via bonuses. For withdrawals, redeem Sweeps Coins after 1x playthrough: minimum 100 SC for cash (worth $100) or 45 SC for gift cards, up to $10,000 daily (Florida residents cap at $5,000 per play). Prizes go out via bank transfer or PayPal, typically processing in 3-5 business days post-KYC verification. We don't charge fees, but check your provider. If issues arise, email support@realprize.com for help—it's all about keeping your experience smooth and trustworthy.

Wagering requirements at RealPrize Casino are refreshingly simple, especially compared to traditional casinos. For Sweeps Coins from bonuses—like the 2 SC signup or daily rewards—you just need to play them through once (1x) before they're eligible for redemption. This applies across all games, with 100% contribution from slots and table games. Gold Coins have no wagering since they're for fun only. Once met, your Sweeps Coins and any winnings become redeemable, but note expiration after 60 days of inactivity. It's designed to be fair and straightforward, letting you enjoy providers like NetEnt without complex math. For example, if you get 2 SC, play them on a slot spin, and whatever remains post-playthrough is yours to cash out, up to daily limits. We encourage responsible play—set limits to keep it enjoyable.

Absolutely, RealPrize Casino is fully optimized for mobile devices, so you can spin slots or place bets on the go without missing a beat. Our platform works seamlessly on iOS and Android via your browser—no app download needed, just log in from your phone or tablet. You'll access the full library, including live dealer games from Relax Gaming and classics from Red Tiger, with smooth graphics and quick load times. Bonuses like daily logins claim easily on mobile, and features such as chat support are right there. Whether you're commuting or relaxing at home, it's like having a Vegas pocket casino. For best results, use a stable Wi-Fi connection, and if you hit glitches, clear your cache or reach out to us. Mobile play keeps the excitement portable and convenient for US gamers.

RealPrize Casino boasts a diverse lineup of games from trusted providers like Booming Games, Kalamba Games, NetEnt, Playson, Red Tiger Gaming, Relax Gaming, Swintt, and Iconic21. Dive into hundreds of slots with themes from adventure to classics, plus table favorites like blackjack, roulette, poker, and craps. We also offer live dealer options for that real-time thrill. All games are sweepstakes-style: use Gold Coins for free or Sweeps Coins for prize potential. Popular picks include NetEnt's high-RTP slots or Relax Gaming's innovative titles. Availability is the same across desktop and mobile, with new additions regularly. Games load fast, and you can filter by provider or type. It's all about variety to suit every mood, ensuring endless entertainment without leaving home.

RealPrize Casino operates under sweepstakes laws, making it accessible in many US states without a traditional gambling license—it's not real-money betting but promotional gaming. We're available nationwide except in excluded states like Arizona, Arkansas, California, Connecticut, Delaware, Georgia, Idaho, Kentucky, Louisiana, Michigan, Montana, Mississippi, Nebraska, Nevada, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Tennessee, Utah, Washington, and West Virginia. This setup ensures compliance with federal and state regs, focusing on fun through Gold Coins and prizes via Sweeps Coins. We adhere to strict standards for fairness, with games audited for randomness. If your state isn't listed, you're good to go after verification. For updates, check our terms—it's our way of keeping things above board and player-focused.

Our Know Your Customer (KYC) process is straightforward and essential for security, especially before redeeming prizes. After signup and phone verification, upload documents like a driver's license, passport, or utility bill via your account dashboard. It's quick—most approvals happen within 24-48 hours. This step prevents fraud and ensures only eligible players (18+ in allowed states) participate. You can play with bonuses immediately, but KYC is required for withdrawals over minimums like 100 Sweeps Coins. If documents are unclear, we'll email guidance. Think of it as a one-time safeguard that protects everyone. Once done, enjoy seamless redemptions without delays.

Running into tech hiccups? Start with basics: refresh your browser, clear cache, or switch devices. For login issues, double-check credentials or reset your password via the "Forgot Password" link. If games won't load, ensure a stable internet connection and update your browser—Chrome or Safari work best. Mobile users, try airplane mode toggle for connectivity fixes. Our FAQ covers common errors, but for persistent problems like bonus not crediting, use live chat or email support@realprize.com with details like device type. We aim for 24/7 resolutions. Most issues stem from simple oversights, so troubleshooting empowers you to get back to gaming swiftly.

We take responsible gambling seriously at RealPrize Casino, providing tools to keep your play enjoyable and in check. Set personal limits on time, purchases, or Sweeps Coin usage right in your account settings. If needed, opt for self-exclusion periods from 24 hours to permanent. We link to resources like the National Council on Problem Gambling for US players. Track your activity via history logs, and remember, gaming should be fun—not a way to make money. Bonuses have no pressure, with low 1x wagering to avoid chasing losses. If concerns arise, our support team can guide you. Prioritizing well-being ensures long-term enjoyment for all.

Security is paramount at RealPrize Casino—we use advanced encryption to protect your data, just like major banks. All transactions via PayPal, Visa, or bank transfer are SSL-secured, and we never store sensitive card details. Our privacy policy outlines how we handle info, sharing only as required for verification or legal compliance. Regular audits ensure fairness in games from providers like Playson. Two-factor authentication adds an extra layer upon request. In case of suspected breaches, we notify users promptly. Rest easy knowing your experience is built on trust, letting you focus on the games without worry.